The SHOW comes alive at MGM Resorts International.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Claims Representative, you will be responsible for investigating and assessing damage and loss claims.
THE DAY-TO-DAY:
Daily claim review and accurate entry of required claim data into claims database system same day as receipt of assignment
Communicate with claimant and any other involved persons within appropriate time frame to obtain any missing information not contained in claim.
Investigate and assess property damage and property loss claims and review applicable documentation to substantiate value of reported loss.
Maintain appropriate and sufficient reserves in recognition of potential financial exposure of claim, post accurate and timely claim payments in database system until claim is resolved.
Evaluate investigation results and make determination as to extent of company’s liability, if any.
Provide clear, timely verbal and/or composed written communication to all relevant parties.
Negotiate and resolve claims in a fair and equitable manner, within designated authority level, in compliance with company’s settlement practices, policies and procedures and conferring with management for any recommended settlement outside authority level.
Maintain organized claim files, up-to-date claim notes in database system with appropriate diaries to allow for proper and timely progression of claim.
THE IDEAL CANDIDATE:
Has a High School diploma or GED.
At least two (2) years of prior relevant experience in Property and casualty claims handling experience
Experience in gaming and/or hospitality industry is preferred.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities.
Free parking on and off shift at our properties.
Monday - Friday, 9am-5pm schedule.