Claims Associate

We are looking for a dedicated Claims Associate to assist in overseeing the claims process between our clients and insurance carriers, ensuring smooth management from beginning to end. This role is critical in assuring our clients receive exceptional service when they need us the most.

Who We Are

As the largest independent agency in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work. We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.

What You Will Do

• Review new claim request from clients and submit to their insurance carriers as requested.  
• Take incoming calls regarding new losses
• Escalate customer service complaints, claims issues, and serious injury and/or large loss property damage claims to the claims advocates and/or manager.
• Secure and update adjuster for submitted claims within 72hrs. 
• Request claim and payment updates from adjuster and then provide information to clients.

What You Will Bring

• Bachelor's degree preferred 
• Acquiring state licensing, once hired
• Passion and dedication for continued learning
• Carrier, Agency or Third-Party Administrator Claims Experience 
• Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools

What You Will Experience

• Competitive compensation package
• Professional development track to support career growth
• Generous time-off allowance, as well as major holidays
• Comprehensive benefit selection, including company 401(k) match
• Gym membership reimbursement
• Support for work/life integration, with flexible work from home options available.

Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.
NO AGENCIES OR 3RD PARTY INQUIRIES

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