Claims Advocate

What you'll do

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

The Claims Advocate is responsible for handling the workers compensation claims process at Scout Motors Inc. They will be involved in a number of tasks, from initial intake to investigation and resolution.

• Review incoming claims to determine accuracy and filing with the carrier
• Communicate directly with the injured colleague for information and answering questions regarding the worker's compensation process
• Provide injured colleagues with status updates with respect to claims, payment schedules, and other relevant information
• Ensure a high level of customer service between the injured colleague, the insurance company, the colleague's manager, and respective People Operations contact; first in the construction phase and then in vehicle production
• Review medical documentation and work with health providers if corrections are needed
• Engage various departments within an insurance company and OCIP administrator to process worker's compensation claims
• Collaborate with the Environment, Health & Safety team with respect to communication models and continuous improvement initiatives
• Prepare detailed reports summarizing claims activity for internal use by management
• Coordinate with attorneys, medical professionals, and other parties involved in a resolving claims
• Maintaining claim databases, including information about claim status, payouts, and related details

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events regularly. This role will be based out of the Scout Motors location in Columbia ,SC. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you'll bring

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree, preferably in a concentration of one or more of the following areas: business law, accounting, economics, finance and statistics
• Strong communication skills and an understanding of legal, medical and claims terminology
• High attention to detail
• Proficient in Microsoft Office applications and database / ERP systems
• Internet savvy regarding online searches focused on valid / vetted sources

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility to lease up to 2 vehicles at competitive rates

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000 - $115,000

Internal leveling code: IC9

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.