Claims Adjuster

This job is similar to a Mechanical Claims Adjuster, Service Advisor, Auto Technician, Auto Mechanic, Auto Warranty Clerk and Automotive Warranty Technician

```Duties```

• Work with a small team that makes a huge impact
• Answer phones in a courteous and efficient manner
• Review contract coverage terms and conditions
• Review inspection reports
• Provide excellent customer service to every contract holder
• Adjudicate claims in a cost-effective manner
• Enter claims and estimates information into computer claims systems
• Document files to include all key activities regarding estimates, repairs and evaluation summary reflecting and revisions
• Ensure claim files are properly documented and claims coding is correct
• Provide accurate, courteous and timely information to all external and internal customers concerning claim status and other claim inquires

```Skills```

• Strong understanding of how a vehicle operates mechanically
• Knowledge of automotive parts
• Experience in automotive industry
• Basis Internet search engine experience
• Basic Microsoft Office 365 experience
• Ability to communicate effectively both verbally and in written format
• Excellent customer service skills, and ability to effectively manage a customer phone call
• Strong multitasking skills

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• Office
• Remote

Location:

• Dallas-Fort Worth, TX (Required)

Work Location: Remote