Claims Adjuster II, Property

AmTrust North America, is looking for a Property Claims Adjuster II.  We currently have a need for candidates with the following experience with  commercial lines experience. Under minimal supervision, Property Claims Adjuster II is responsible for planning and executing the processing of assigned first party property claims that are of mid to high complexity and/or severe in nature from beginning to end.

• Make timely and appropriate contacts with interested parties, including, but not limited to the insured, claimant/attorney, witnesses and producers. Reviews and analyzes coverages that may or may not apply to the claim.  
• Interpret various policy forms and establish applicable coverages, determine any exclusions which may apply and establish appropriate claims reserves.
• Direct outside vendors and experts retained to assist in the claim investigation, and closely control claims costs.
• Investigates claims exercising discretion and judgment in determining the meaning of facts, coverage, claim value, negotiating strategy, reserve levels, and other considerations in resolving a claim.
• Applies facts, as determined by contacts and investigation, to the law of a particular jurisdiction to properly evaluate exposure.
• Establishes indemnity and expense reserves as the claim transpires. Controls and manages claim related expenses.
• Develops and executes resolution plans, including the avoidance/minimization of litigation. Works with and actively monitors and manages defense counsel. Minimizes loss cost through identification of subrogation and prompt disposition.
• Communicates with agents, insureds, claimants, and company personnel, keeping them apprised of appropriate information. Discusses possible coverage issues with supervisor and drafts coverage positions as applicable.
• Proficient in the ability to review and validate Xactimate damage estimates.   Uses photographs, scope notes and measurements to assist in the decision making process. Has the ability to work with contractors and restoration companies.
• May be required to assist in adjusting catastrophe claims, as needed, to satisfy customer needs.
• Seeks appropriate guidance and communicates pursuant to authority structure. Determines and fulfills reporting requirements to supervisor/manager, Home Office, SIU, client companies and reinsurers.
• Maintain professional and technical knowledge through continuing education programs.

• 3-5 years of claims adjusting experience in the insurance industry preferred
• Adjusting skills commensurate with job responsibilities
• Bachelor’s or Associate’s degree preferred or equivalent business/industry experience
• Insurance industry designation(s)/certification(s) preferred
• Demonstrated proficiency with Microsoft Office products and claims related software programs
• Strong communication skills
• Experience in conflict resolution and problem solving
• Working knowledge of insurance policies and regulatory environments
• Commercial experience is preferred
• The position requires experience handling mid to large personal/commercial property losses across multiple coverage exposures.
• Must be knowledgeable of construction terms and techniques, including but not limited to roofing, electrical, plumbing, air conditioning, concrete/masonry, etc.
• State required licensing is preferred.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.