Claim Document Specialist

Company Description: We deliver industry-leading administration services including processing consumer protection contracts for such automotive-related, voluntary F&I products as GAP, VSC, Appearance, Tire & Wheel and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers.

Primary Job Function: The Claim Document Specialist is responsible for the initial review, processing and indexing of automotive F&I-related Claim Documentation submitted by contract-holders and/or lenders. This includes processing inbound faxes & emails along with occasional hard copy documentation received via mail.

Job Responsibilities / Tasks include:

• Processing inbound Claim Documentation within established company procedures and guidelines
• Indexing and attaching inbound correspondence/documentation in the administration system
• Working pro-actively and cohesively as a member of the claims team
• Attending training seminars and/or continuing education
• Maintaining high customer service requirements and productivity standards
• Working with management on specific issues as requested
• Occasionally, interacting and communicating directly with claimants via phone and email

Benefits:

• Competitive hourly wage (40 hrs/week)
• Annual Performance Evaluation w/ Compensation Review
• Bright, Modern Workspace
• Dual Wide-Screen Workstation (Ability to Work Standing)
• 9 Paid Holidays (per year)
• Paid Vacation Days (after 6 months)
• 401K Retirement Plan (100% company match up to 4% of income)
• Insurance - paid benefits include Health, AD&D, Life and L/T Disability
• Voluntary benefits include Dental, Vision & Short Term Disability

Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer