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Form of workJob Description
City Performance Project Manager
The City Performance team is seeking a Project Manager skilled at balancing multiple priorities, problem-solving, and facilitating conversations with project stakeholders and City Performance staff. Duties for this position include, but are not limited to:
**Programmatic Planning & Development **
• Provide problem-solving and consulting services to City leadership, department heads and managers by assessing and identifying departmental and Citywide needs.
• Coordinate City Performance projects with other strategic, organizational and operating environment needs and with priorities of the client and the broader City and County of San Francisco organization.
• Manage annual work planning process for at least one department and/or policy area including project idea development, prioritization, and agreement for City Performance work.
• Serve as subject matter expert in at least one policy area, including but not limited to transportation, performance measurement and reporting, nonprofit contracting, public safety, public health, human services, and capital and infrastructure.
Project and Program Management
• Oversee the development of detailed project plans, including scope and objectives, timelines, budgets, and project milestones.
• Assess risks, formulate strategies, and establish priorities to design project and program plans to achieve intended project results.
• Manage project timelines, deliverables, resource assignments and usage, and quality control processes to ensure effective and timely project completion.
• Direct and supervise staff in collecting, analyzing, testing, and reporting information (e.g., databases, procedures, systems and operating methods) as they relate to project objectives.
•Develop methodology and perform complex data analysis as needed, including coaching staff to increase their analytical capability.
•Oversee qualitative and quantitative analysis, including work done in Excel, R, PowerBI, ArcGIS, Microsoft Project and other analytical tools. Provide troubleshooting, guidance, and coaching for analysts as they conduct focus groups and interviews, engage in benchmarking activities, and pull together data and analysis from multiple methodologies.
• Lead complex procurement, contract development and quality control processes for consultant-provided work.
Facilitation and Communication
• Lead communication with project and program audiences including but not limited to department sponsors and leadership, elected and appointed officials, the public and other stakeholders.
• Promote inter-departmental collaboration and facilitate City stakeholders to reach agreement on solutions, including coordinating Citywide working groups.
• Oversee development of and review written reports, infographics, dashboards, and presentations that effectively communicate project results to both the public and City stakeholders.
Divisional Leadership
• Supervise, train, and evaluate Performance Analyst II, Performance Analyst I and administrative support staff, including preparing and/or reviewing performance plans and evaluations and providing professional development coaching.
• Identify needed organizational improvements and lead and/or participate in organizational development initiatives.
• Work collaboratively with all staff, encourage team members to challenge themselves and learn from each other, and actively contribute to team efforts.
Positions are in the Controller’s Office only. Projects may be temporarily assigned outside of the normal work schedule or work location.
Qualifications
_ MINIMUM QUALIFICATIONS_
Education: Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.
Experience: Five (5) years of experience performing complex policy analysis, project management, public administration, or related consulting; functional understanding of local government operations.
_ Substitution :_ **** A master's degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for two (2) years of the required experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
_ VERIFICATION:_
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Important: ****All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
_ SELECTION PROCEDURE:_
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Supplemental Questionnaire Examination (Weight: 100%): Candidates who meet the minimum qualifications will be emailed the Supplemental Questionnaire Examination at a later date. The Supplemental Questionnaire Examination is designed to measure knowledge, skills and/or abilities in job-related areas which may include, but not be limited to: knowledge of auditing standards and procedures; critical thinking and analytical ability; skills in computer applications; written communication skills; interpersonal communication skills; organizational, time management and project management skills; leadership ability and ability to identify risks to the organization. A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process. Candidates who do not respond to the Supplemental Questionnaire by the deadline provided will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process.
Additional Information
_ Eligible List/Score Report:_
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.
_ Terms of Announcement and Appeal Rights:_
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.]
The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About The Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Seniority Credit in Promotional Exams
- Right to Work
- Copies of Application Documents
- Diversity Statement
If you have any questions regarding this recruitment or application process, please contact the analyst Vicente Centeno at Vicente.Centeno@sfgov.org.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
