Circulation Clerk (Part-Time)

CIRCULATION CLERK (PT)

Richard H. Thornton Library

General Statement of Job

Under general supervision, supports the library mission by performing a variety of duties including assisting patrons with various services, assisting with circulation procedures, processing holds, handling overdue functions, preparing materials to be shelved and ensuring a safe and pleasant environment for library users and staff.

Reports to: Head of Circulation.

Distinguishing Features of the Class

An employee in this class provides customer service in assisting patrons with various services, assisting with circulation procedures, assisting with circulation procedures, processing holds, handling overdue functions, preparing materials to be shelved and ensuring a safe and pleasant environment for library users and staff. Work requires significant public contact and is performed in an inside environment under regular supervision. Work is supervised by the Head of Circulation and is evaluated for customer service effectiveness and accuracy of work activities through observation, conference, patron feedback and annual performance evaluations.

Essential Duties and Tasks

· Assists patrons with a variety of services including locating special items, responding to general inquiries, providing information, instructing patrons on use of library equipment, maintaining the reserve book system, typing and data input, assessing fines and receiving monies for fines and copies.

· Checking materials in and out using computers and specific library software.

· Preparing materials to be shelved. Assisting in assuring accurate library reshelving and shelf-reading.

· Handling all overdue and hold functions, including searching shelves and contacting patrons, as assigned.

· Registration of patrons for new and replacement library cards.

· Answering the telephone and provides routine information or refers and transfers calls while speaking in a clear and concise manner.

· Assisting with emptying book drop, keeping shelves in orderly condition, shifting books and/or magazines, as needed.

· Assisting with sorting and processing incoming mail.

· Assisting with library programs and/or displays, as directed.

· Utilizing various types of office equipment including computers, cash register, copier and fax machine.

· Other duties as assigned.

Additional Job Duties

Performs related tasks as required.

Recruitment and Selection Guidelines

Knowledges, Skills, and Abilities

· Working knowledge of library procedures, methods, materials and practices.

· Working knowledge of books and authors.

· Working knowledge of computers, audio-visual equipment and other equipment in the library.

· Working knowledge of the circulation and basic library procedures.

· Working knowledge of business math, English, and the use of business machines.

· Some knowledge of the theory and objectives of a public library system.

· Ability to establish and maintain effective working relationships with employees, volunteers, and patrons.

· Ability to type accurately at a reasonable rate of speed.

Physical Requirements

· Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, standing, walking, reaching, grasping, fingering, talking, lifting, bending, pushing, pulling, hearing, and repetitive motions.

· Must be able to perform light work exerting up to 20 pound of force occasionally; up to 10 pound of force frequently; and a negligible amount of force constantly to move objects.

· Must possess the visual acuity to maintain records, match books with cards, read book spines, count monies, and operate a minicomputer.

Desirable Training and Experience

High school graduate with some library/office experience; of any equivalent combination of training and experience, which provides the required skills, knowledge and abilities.

Job Type: Part-time

Pay: $13.00 per hour

Work Location: In person