Circulation And Course Reserves Student Assistant

Position Summary
The Circulation & Course ReservesStudent Assistant supports the operations of the Circulation & Course Reserves team at the service point and ensures the organization & maintenance of the Library's physical collections, including (but not limited to) books, periodicals, newspapers, media, technology, and lockers. FWS awards are encouraged but are not a requirement for this position.
Essential Functions
The primary responsibilities of this position include:

1. Assisting users with check-out, return, and requesting of library materials.
2. Maintaining patron records and providing patrons with request status information.
3. Educating patrons on how to use resources such as the catalog and their library accounts.
4. Providing preliminary research assistance using AU Library Search.
5. Monitoring Click & Collect requests and preparing items for pickup.
6. Processing item requests for users and other departments, including Course Reserves.
7. Preparing film screenings, including setup & breakdown of viewing rooms and processing materials.
8. Shelving, retrieving, shifting, & transporting books and other materials as requested.
9. Keeping collections organized and searching for misplaced & missing items.
10. Assisting with inventory & collection management projects such as shifting, straightening & weeding.
11. Maintaining consistent, proactive communication with supervisors via Microsoft Teams and email.
12. Working on other assorted projects as assigned by supervisors.
13. Using a wide variety of software, including the following: Microsoft Office Suite (specifically Teams, Excel, Word, SharePoint, OneNote), Springshare products (LibStaffer, LibCal, LibGuides), and library management systems (Alma, possibly ILLiad/Ares).

Expected Hours of Work

• Commitment of at least 16 hours/week including one weekend shift, including the ability to work through the end of finals.

Salary

• $17.00/hour.

Required Education

• Must be a current AU Student.

Minimum Requirements

• High level of honesty, integrity, and confidentiality, including handling sensitive user information and monetary transactions.
• Excellent customer service, organizational, communication, and problem-solving skills.
• Strong attention to detail, a learning mindset, and the ability to prioritize and effectively multitask in a fast-paced work environment.
• Our workflows and procedures are frequently updated, so flexibility is key.
• Ability to lift books and push carts.
• Commitment of at least 16 hours/week including one weekend shift, including the ability to work through the end of finals.
• Willingness to work morning/late evening hours.
• Although not required, the desire to work through Summer 2024 is a plus.

Accessibility Statement

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Within the application, please let us know if you require reasonable accommodation to apply for or to perform the duties of this job.