Overview:
We are seeking an organized, dynamic and patient service-oriented individual to join our team at the Front Desk . You will be the first point of contact for our patients, providing exceptional service and ensuring a smooth flow of operations in our clinic.
Duties:
- Greet patients with a friendly and energetic, but professional demeanor
- Register patients, collect necessary information, and verify insurance coverage
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries
- Maintain patient records and ensure accuracy of information
- Process payments and handle billing inquiries
- Coordinate with medical staff to ensure efficient patient flow
- Adhere to HIPAA regulations to maintain patient confidentiality
- Utilize electronic medical record systems for documentation, scheduling and billing purposes
- Provide administrative support as needed
Qualifications:
- Previous experience in chiropractic or medical front desk and billing experience preferred
- Familiarity with medical scheduling systems is a plus
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of medical terminology is beneficial but not required
- Ability to work well with a team having a vision for serving our patients and expanding
Joining our team as a Front Desk Agent offers an opportunity for professional growth in the healthcare industry. We offer competitive hourly compensation and bonuses and paid time off. You and your family will be provided free chiropractic care, access to other health professionals, and the clinic's cost on supplements and supplies. If you are passionate about providing exceptional patient service and thrive in a dynamic environment, we encourage you to apply for this position.
Please note that only qualified candidates will be contacted for further consideration.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- Employee discount
- Employee mentoring program
- Free health screenings
- Free parking
- Paid sick time
- Paid time off
- Wellness program
Healthcare setting:
- Medical office
- Private practice
Medical specialties:
- Sports Medicine
Schedule:
- Afternoon shift
- Day shift
- Morning shift
- Weekends as needed
Experience:
- Front Desk/Billing: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person