Job Description
About Us
Envive Chiropractic is a leading chiropractic practice located in downtown Sioux Falls, SD. With a focus on holistic wellness and proactive healthcare, we offer our patients personalized and compassionate care to help them achieve optimal health. We are proud to be the go-to destination for individuals seeking natural, non-invasive solutions for their health concerns.
Position Overview
We are currently seeking a dedicated and empathetic individual to join our team as a Patient Support Specialist at our downtown Sioux Falls location. As a Patient Support Specialist, you will play a crucial role in creating a warm and welcoming environment for our patients and assisting our chiropractic team in delivering the highest standard of care. Your compassionate nature, excellent interpersonal skills, and strong organizational abilities will ensure that our patients receive outstanding support throughout their chiropractic journeys.
Responsibilities
- Be the first point of contact for patients, greeting them with a friendly and empathetic demeanor, understanding that they may be seeking care during times of discomfort or pain.
- Assist patients with scheduling appointments, ensuring that their needs are accommodated and any specific instructions or concerns are properly addressed.
- Maintain the organization and flow of the reception area, ensuring it remains clean, inviting, and well-stocked with relevant materials for patient education.
- Collect and update patient information accurately in our electronic health records system, maintaining strict confidentiality and adhering to all privacy regulations.
- Effectively communicate with patients, responding to inquiries, providing information, and offering reassurance throughout their chiropractic experience.
- Work closely with our chiropractic team to assist in patient examinations, treatments, and therapies, ensuring a smooth and seamless process.
- Support patients with exercises and home care instructions as directed by the chiropractor, ensuring their understanding and compliance.
- Process payments, verify insurance benefits, and assist with financial inquiries in a compassionate and sensitive manner.
- Maintain an organized and efficient filing system for patient records, ensuring accuracy and accessibility when needed.
- Contribute to the development and implementation of patient education programs and community outreach initiatives to promote chiropractic care and holistic wellness.
Qualifications
- Exceptional interpersonal skills with the ability to demonstrate compassion, empathy, and a positive attitude towards all individuals.
- A strong commitment to patient care and a genuine interest in promoting wellness through chiropractic care.
- Excellent organizational skills with attention to detail
- Proficient computer skills with experience in electronic health records systems and Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
Why Join Our Team
By joining our team as a Patient Support Specialist at Envive Chiropractic, you will have the opportunity to make a positive impact on the lives of our patients. You will be part of a compassionate and collaborative team who values your contribution and supports your personal and professional growth. We offer a supportive and inclusive work environment where teamwork and the well-being of our staff and patients are prioritized.
If you are looking for a fulfilling opportunity to apply your customer service skills in a healthcare setting, and if you are passionate about helping others on their wellness journeys, then we would love to hear from you.
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