Chief of Staff

The Community Assisted Response and Engagement (CARE) department is seeking a Chief of Staff who will provide leadership, operational guidance, and administrative oversight to the department. This position will provide right-hand support to the Chief of CARE and directly oversee the Community Response, Communications, and Human Resource divisions. Your work will be critical in fostering an environment where the department can continue to pursue the vision of making Seattle safer. You will provide strategic leadership to all administrative, financial, and operational activities for the department, as well as provide oversight and guidance for critical leadership support to other divisions as necessary. You will lead several teams while managing the operations budget for the department. Finally, you will act as a trusted advisor to the department director and develop and drive major goals, objectives, and key results to support broad functional objectives, both within CARE and across the City.

• Provide right-hand support and assistance to the Chief of CARE to maintain CARE's mission, vision, and values. Will act on behalf of the Chief to answer inquiries, address day-to-day operations, and evaluate department risk factors when making critical business decisions.
• In partnership with the CARE leadership team, develop and implement strategic plans to achieve the department's goals, and anticipate risks as the department fulfills its mission.
• Manage the CARE leadership team and set key performance indicators to measure and improve department performance. Identify areas of improvement across the organization and make actionable recommendations to improve service delivery to the Chief of CARE.
• Oversee fiscal management, budget planning, staffing, and performance metric analysis.
• Assume oversight and track progression for assigned departmental projects and efforts.
• Provide oversight for other divisions or business unitsof the CARE department as needed on a permanent or temporary basis to maintain and ensure the smooth and continued operation of the department, including planning, management, and direction of a department/unit and recruitment, supervision, and evaluation of personnel.
• Perform other duties as needed to ensure that the goals and objectives for CARE operations and services are achieved.
• Regular office hours are Monday-Friday, but evening, weekend, and holiday in-person work are required to fulfill the duties of this position.

You will be most successful if you have served as a leader in a large, complex work environment and demonstrated significant experience and expertise in policy development, people management, organizational communications, and operations. This position requires a commitment to listening, creating space for diverse perspectives, and the pursuit of inclusive and just outcomes must be at the center of your professional practice. Your strong problem-solving and interpersonal skills will be essential.
Specifically, you'll be prepared to take on this role if you have:
Experience in:

• Supporting team success within a large, complex, and publicly accountable organization.
• Supervising, mentoring and coaching managers, supervisors and employees in a unionized workplace.
• Developing and implementing departments budgets, strategies, policies, and priorities in alignments with organizational strategic objectives.
• Writing, public speaking, and presenting information to diverse groups of constituents.
• Excellent organizational skills including ability to manage multiple tasks simultaneously and meet deadlines.
• Identifying and managing highly sensitive matters, both internally and externally.
• Building respectful and collaborative relationships with people at all levels of an organization.

The ability to:

• Drive vision and purpose by painting a compelling picture of the vision and strategy that motivates others to action.
• Provide direction to management in an environment of change and a willingness to make difficult and challenging decisions.
• Connect comfortably with diverse groups of people while indicating interpersonal savvy.
• Think critically, creatively, and strategically under the pressure of tight deadlines.
• Manage ambiguity by operating effectively, even when things are not certain, or the way forward is unclear.
• Ability to provide management direction in an environment of change, willingness to make difficult and challenging decisions while providing clear expectations and directions.
• Provide clear expectations and directions and foster creativity and problem-solving.

Application Process: For your application to be accepted you must:

• Complete the online City Application.
• Attach a resume detailing your relevant experience.
• Attach a cover letter describing your interest in the position and how you meet the above listed qualifications.
• Application Submission Guidelines: All applicants are required to apply on or before the closing date indicated on the job posting.

The required documents listed in the above "Application Process" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted.
The full salary range for this position is $56.58 - $93.34 per hour.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans
Background Check Requirements: Applicants are subject to a criminal history investigation of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. Employment is contingent upon the verification of credentials and successful outcome of the background investigation.
Race and Social Justice Initiative: The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.
Who may apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The CARE encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
This position is classified as an Executive 2 and is exempt from the Civil Service System.Employment Type: Civil Service Exempt, Regular, Full-time