Job Description
We are seeking a Chief Nursing Officer for our Houston facility. This is a licensed professional, that has 24-hour responsibility and accountability for the emergency department. The Chief Nursing Officer requires knowledge and skills of leadership in administration, principles of effective teaching and learning, human resources management, fiscal management and effective communication and interpersonal relationships. The Chief Nursing Officer will utilize knowledge derived from biological, physical, and social sciences to manage the delivery of patient care, while maintaining quality, cost effectiveness and customer relations. The Chief Nursing Officer provides patient care for all ages in compliance with policies/procedures and the standards of professional nursing practice as defined by the Board of Nurse Examiners for the State of Texas.
POSITION REQUIREMENTS:
- Must have minimum 7 years full-time RN Emergency Services experience and hospital management experience.
- Must have a master’s degree of Nursing
- Current Texas Licensure with the State Board of Nurse Examiners of Texas
- Current BCLS/CPR, ACLS, PALS or ENPC, and TNCC preferred
- Educational requirements appropriate for meeting age-specific needs of patients presenting to the emergency center including neonates, infants, children, adolescents, adults, and geriatric patients including emergency procedures required for stabilization of patients of all ages.
- Validation of clinical skills as outlined in the orientation checklist and maintain for annual clinical competency.
- Must be able to read, write and speak English fluently.
PRIMARY RESPONSIBILITIES
- Supervision: Supervise Registered Nurses, ER Techs, Radiology/CT Techs, Patient
- Services Representative and other support personnel staffing in the Emergency Department
- Clinical Management: Ensures the effective delivery of patient care in a safe, efficient and cost-effective manner while providing excellent customer service.
- Human Resources/Financial Management: Manage all human resources documents and files. Interviewing, hiring, corrective action and termination of employees. Maintain payroll and maintain confidential files.
- Education: Orients new staff and assures that training and education needs of staff are met.
- Acts as a clinical resource for all employees.
- Scheduling: Maintains schedules of staff, making changes to meet the needs of the Department.
- Supplies/Medications: Maintains a par level for supplies and medications. Orders or delegates the task of ordering supplies and medications while maintaining cost-effective measures.
- Marketing: Markets services of the department through community services.
- Patient Satisfaction: Maintains a high level of patient satisfaction. Investigates and resolves patient complaints or directs complaints to medical director if needed.
- Patient Care / Testing: Provides patient care to all ages in a safe and an efficient, cost effective manner. Ability to perform head-to-toe assessments and psych-social assessments on all patients and performs reassessments as per departmental policy. Ability to prioritize needs based on assessments. Accurately assigns the five (5) level triages categories to ensure timely and appropriate care to patients.
- Communication: Communicates with patients, families, physicians, and other personnel in a courteous and professional manner.
- Cleanliness: Maintains a clean working environment.
- Staff Development: Maintains current licensure. Participates in continuing education through training in educational programs. The Chief Nursing Officer will lead staff meetings and performance improvement activities.
- Organizational Support: Follows policies and procedures. Supports organization’s goals and values. Displays willingness to make decisions, Exhibits sound and accurate judgment in the best interest of the organization.
- Other: Performs other duties, tasks and/or projects as assigned by Medical Director.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Master's (Required)
Experience:
- Charge Nurse: 5 years (Required)
- Hospital Management: 4 years (Required)
- Emergency Room Nurse: 3 years (Required)
License/Certification:
- RN License (Required)
Work Location: In person
Our talented in-house departments consist of Business Development, Marketing, Operations Coordination, Legal, Human Resources, Accounting, and Billing & Collections.