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SalaryCompany Profile:
The Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 200 years of company history. We are known as a leading producer of additives developed for the processing of PVC and SPA products. The company provides solutions for window profiles, pipes, cables, floorings, foils, films and many other applications with a focus on offering a wide range of innovative additives that meet the highest requirements in terms of efficiency, sustainability, and finished product quality.
Job Summary:
Baerlocher USA headquartered in Cincinnati, OH is looking for an energetic and passionate Account Manager for its PVC Additives business unit with expertise working in or with plastic masterbatch companies, compounders, converters, and/or recyclers. This position will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of assigned customers and potentials, connecting with technical specialists, key business executives, and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Duties/Responsibilities:
- Operate as the lead point of contact for all matters specific to your customers throughout your assigned territory (Southwest starting in Mississippi)
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
Required Skills/Abilities:
- Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communication skills
- Proficient with Microsoft Office Suite products
- Ability to function well in a high-paced and at times stressful environment
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
Education/Relevant Industry Experience:
Minimum:
- BS in Chemistry, Engineering, Business, or a related degree; or 5+ years in a lab or technical role; OR Advanced Degree in relevant field
- Proven account management or other relevant experience
- Experience in delivering client-focused solutions based on customer needs
- Clean driving record for insurability
Strongly Desired:
- Proven account management or other relevant experience, preferably with Plastic Additives
- Experience with polymer compounding and converting.
- Experience with polymer masterbatch and/or recycling a plus
Physical Requirements:
- Prolonged periods of driving or flying for business during travel
Benefits:
- Competitive base salary
- Yearly bonus
- Paid vacation
- 14 paid holidays
- Health, dental, and vision plans
- Company paid life insurance, short term disability, and long term disability
- 401(k) with company matching contribution
