CHAT/TICKET AGENT

Balance of Nature is a whole food supplement company that’s changing the world one life at a time.

Located in Hurricane, UT, we are looking for a part-time, hybrid Chat/Ticket Agent.

You will help customers with their inquiries by understanding the company and products, finding the best path to help customers through your communication and listening skills.

What you will do:

• Focus on customer reactivation and retail conversion
• Respond to emails and tickets within 2 business days or sooner
• Handle customer accounts confidentially and confidently
• Collaborate with your team on projects and tasks
• Complete assigned tasks on time
• Take part in daily team drills

What we want you to bring:

• A self-motivated and independent work style
• Adaptability in unpredictable situations
• An attentive and responsible work ethic
• Leadership and emotional intelligence skills
• Interpersonal, caring, and outgoing skills
• Communication and listening skills
• A strong desire and openness to learn and improve yourself

What you must bring:

• 1+ years of experience in customer service

Pay: $13.00 per hour + Commission & Bonuses

Schedule: Flexible schedule

Job Type: Part-Time, Hybrid

IMPORTANT: We have mandatory full-time and in-person paid training that takes 2-4 weeks. Monday through Friday, 8:00 a.m. to 5:00 p.m.

Why you’ll love working here:

• We care about you, you’re not just a number
• Supportive, ethical, and results-driven company culture
• Complimentary healthy smoothie bar and lunches
• Complimentary monthly set of Balance of Nature products
• 401(k) with a 6% employer match

Thank you for your interest in working with Balance of Nature!

We appreciate your time and review every application submitted. You will receive an email within 24 hours that confirms your application has been received!

Balance of Nature is an Equal Employment Opportunity employer.