Address
Form of work
SalaryCall Center Medical Assistant
Primary Responsibilities:
- Assesses and triages immediate health concerns telephonically.
- Provides concise, appropriate, and safe medical guidance.
- Identifies problems or gaps in care, offering opportunity for intervention, and ER diversion as appropriate.
- Communicates with patients, and respective members of the healthcare team regularly.
- Engages with fellow teammates, and leadership via multiple communication platforms.
- Provides health education and coaches consumers on available care options.
- Documents all patient interactions via multiple EMR - nextGen and tracking platforms.
- Special projects, initiatives, and other job duties as assigned.
Required
- Current unrestricted MA licensure in applicable
- Good standing MA licensure
- Access to high-speed internet.
- Hard-wired via ethernet cable to internet.
- Dedicated, private, distraction free space in home for home office.
- Mandatory attendance to training
- Full Time hour (40 hours per week - 8 hours per shift)
- Interview on camera
- 2+ years’ experience of as Medical Assistant
- OB experience for those specific roles; Internal Medicine experience for specific roles
- Triage experience
- Proficient level of experience with Microsoft Office applications, and solid technical aptitude, ability to navigate through several system simultaneously.
- Highly organized, self-directed worker with an ability to function in high volume, fast-paced environment.
- Demonstrated solid verbal and written communication skills.
Job Type: Full-time
Salary: $20.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
Work setting:
- Remote
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 2 years (Required)
- Ob/Gyn: 2 years (Required)
- Phone triage: 2 years (Required)
License/Certification:
- Certified Medical Assistant (Required)
Work Location: Remote
