Certified Medical Assistant - Front Office

We are seeking a Certified Medical Assistant to work in the Front Office of our small, concierge, Internal Medicine practice and would like someone who is enthusiastic, welcoming, personable and enjoys engaging with patients. As a staff member, you will perform routine administrative and clinical tasks to keep our patients well cared for and our clinic running smoothly. At the Medical Clinic of Bellaire we work as a "team" and always strive to provide our patients with quality healthcare and excellent customer service. Good communication skills and an overall positive outlook are a must!

Responsibilities:

• Welcome and greet patients and guests and update demographics in EMR system
• Answer phones, triage calls and take messages for physician
• Schedule patient appointments and physician meetings
• Respond to patient emails and inquiries
• Collect and post payments and communicate with insurance companies when necessary
• Post on clinic Facebook page and monitor comments
• Promote our concierge practice and help with enrolling new members
• Assist MD with prescription refills, referrals and clinic orders
• Escort patients to exam rooms
• Check vitals and provide phlebotomy services as needed
• Perform routine clinical tasks to support and cross-cover medical staff

​Qualifications:

• At least 3-5 years experience in healthcare or other related fields
• Familiarity with medical terminology and billing procedures
• Experience with electronic medical records, Athena preferred
• Proficient in Microsoft Excel, Outlook and Microsoft Word
• Self-motivated with strong organizational skills