Certified Medical Assistant

Tennessee Orthopaedic Alliane is one of the nation's largest orthopedic networks. TOA offers comprehensive medical and surgical treatment of bone, joint and soft tissue disorders. Our treatment is compassionate, conservative and prompt, providing patients with the specialized orthopedic care they deserve.
There are numerous reasons why TOA is an employer of choice; here are a few of them:
• Stability and Growth - TOA promotes long-term employment in positions as well as growth opportunities for those who want to further their career goals.
• Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and positively impacting patient lifestyles.
• Work Environment - The TOA team focuses on cultivating an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
• Total Rewards - TOA offers competitive salaries based on the current East Tennessee wage market, plus a comprehensive benefit package, including Medical, Dental, Paid Time Off, Extended Illness Bank and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.
Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly. Responsibilities include:

• Politely escort patients from waiting room to exam room.
• Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
• Review patient charts and files for completeness.
• Prepare equipment and supplies for clinical procedures such as aspirations and injections.
• Administer injections, remove casts, splints, and dressings as directed by physician.
• Prepare prescriptions as directed by physician.
• Assist with the scheduling of tests and treatments.
• Coordinate patient surgeries including scheduling, insurance coverage and pre-certification for surgeries if needed.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintains professional affiliations.
• other duties as assigned

Requirements

• Highschool diploma or equivalent
• You have at least one year of experience working as a Medical Assistant. Experience in an orthopaedic environment is a plus.
• You have an exceptional focus on the patient experience. You are passionate about providing excellent care and compassion to our patients and their families
• You are energetic and have an enthusiastic pace at work. You are able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.
• You are flexible. You understand that no two days may be the same, and it excites you to adjust to those changes.
• You are dependable. You have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner

TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers.