Job Description
About Us: MET International is a leading logistics, repair, and distributor of consumer electronics committed to providing high-quality products and services to our clients. We specialize in delivering cutting-edge technology solutions to retailers, carriers, and other businesses in the mobile industry.
As we continue to grow, we are seeking a skilled Level 2 Cellular Hardware Repair Technician to join our dynamic team. If you have a passion for technology, strong technical skills, and the ability to produce high quality repair work in a depot environment, we want to hear from you!
Responsibilities:
- Perform screen replacements, battery swaps, and other common repairs on various Cell Phone models.
- Replace malfunctioning cameras to restore photo and video functionality.
- Replace damaged or broken back covers on certain phone models.
- Diagnose and address hardware issues, including charging port problems, button and switch malfunctions, and speaker/microphone issues.
- Conduct basic water damage repairs and apply appropriate diagnostic tests.
- Troubleshoot and resolve software-related issues, ensuring devices operate smoothly.
- Utilize diagnostic tools to identify the underlying cause of hardware and software issues, such as no power devices.
- Maintain accurate records of repairs and communicate effectively.
- Meeting high output repairs with daily quotas.
Qualifications:
- High school diploma or equivalent.
- Proven experience as a Level 2 Cellular Hardware Repair Technician in a Depot Repair Environment is a must. Retail only repair techs need not apply.
- Ability and previous experience with daily quotas that produced high-output repairs within a depot repair environment.
- Solid understanding of Cell Phone hardware, software, and operating systems, primarily working with Samsung products.
- Proficient in screen replacements, battery swaps, and common hardware repairs.
- Experience in diagnosing and addressing charging port, button, switch, and speaker/microphone issues.
- Familiarity with basic water damage repair techniques.
- Strong troubleshooting skills for software-related issues.
- Proficiency in using diagnostic tools and equipment.
- Excellent communication and not afraid to ask questions.
- Detail-oriented with a focus on quality repairs.
- Adaptable to changes in technology and repair processes.
Adaptability:
- Ability to work in a fast-paced and dynamic depot environment, with a focus on the unique challenges posed by Samsung and Apple Phone Repairs.
Education:
- High school diploma or equivalent.
- Technical certifications in Cell Phone Repair or related fields are highly desirable.
Met International is an equal opportunity employer, and we encourage individuals from all backgrounds to apply. We look forward to welcoming a new team member who shares our commitment to excellence in the mobile technology industry.
Job Type: Full-time
Salary: $14.00 - $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Irving, TX 75063: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Apple Repair: 1 year (Required)
- Samsung Repair: 1 year (Required)
Work Location: In person