CCS Case Manager (Community Liaison Wrkr Lvl III), CHS

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Job Description

Position Description:

This full-time position is a part of the Community Connections Service (CCS) team, within the Reentry and Transition Services Department. CCS consists of a team of jail-based staff who assist patients recently admitted to jail, with benefits applications such as Medicaid and obtain consents for attorney and community connections. This position is based on Rikers Island and is a direct service role.

This position requires excellent communication skills, basic computer skills, resourcefulness, organizational skills, comfort in navigating jail environments, and adaptability. Ideal candidates will be friendly and have experience working in a correctional setting.

Preferred Skills:

Preferred Qualifications

• Ability to manage tasks independently

• Excellent interpersonal and communication skills

• Basic computer skills

• Comfortable engaging patients in a correctional setting

• Experience with the criminal legal and social service systems

• Knowledge of benefit entitlements, particularly Medicaid

Detailed Tasks:

Responsibilities

• Greet patients newly admitted to NYC jail system

• Offer and complete Medicaid applications

• Collect community contact and preferred pharmacy information

• Obtain voluntary patient consents (e.g. HIPAA)

• Scan and upload documentation to patient’s chart in the electronic health record

• Maneuver within the jail-based clinics and/or housing areas to complete services

• Additional tasks and projects as requested by CHS/RATS leadership

Minimum Qualifications

• Four years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or,
• Education and/or experience equivalent to (1 above). Study at an accredited college in Sociology, Psychology or other behavioral sciences may be substituted on a year-for-year basis for the experience described in (1 above). However, all persons must have at least one year of full-time experience as described in (1 above).

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Job Type: Full-time

Pay: $59,152.00 - $69,152.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Evening shift

Ability to Relocate:

• Flushing, NY: Relocate before starting work (Required)

Work Location: In person