Catering Service Manager

Under the direction of the Director Resort Sales, the incumbent assists in coordinating all catering and banquet arrangements for resort sales guests holding their meetings and/or events at Foxwoods Resort Casino and applicable affiliates. Prepares all event documentation and coordinates all details with Sales, food and beverage and banquet departments and customer to ensure consistent, high-level service throughout the pre-event, event and post-event phases of the group's functions. High school diploma or GED required. Must have two (2) years of experience as a hotel group/convention sales manager, catering manager, conference services manager, banquet captain/supervisor or restaurant manager.
Due to the nature of the business, must be able to work flexible hours which includes nights, weekends, and holidays depending on group business demands and event times. Possesses strong communication skills, verbal and written, along with strong interpersonal skills required to effectively interact with clients, management and other departments to ensure accurate account maintenance and the success of all group details to other departments. Must become proficient with department specific computer programs, Salesforce/Delphi, Opera, Outlook, Meeting Matrix, Excel and Word.