Catering Sales Manager

Sleeping Lady is hiring a Catering Sales Manager:

Starting at $21.00 an hour.

Purpose of the Position: The primary function is to increase revenues and profits by increasing and generating Catering Sales, private dining, special food & beverage events, and business (both social and corporate) through proactive sales efforts.

Essential Duties:
The successful candidate will proactively pursue leads and existing accounts through email & telephone solicitation, outside sales calls, site inspections, and written communication.

· Attend trade shows, community events, and industry meetings as appropriate. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition, and customers.

· Ensure all sales agreements and function contracts entered with the clients are communicated to other departments to ensure guest satisfaction.

· Conducts tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.

· Possess outstanding leadership, organizational skills, yield, and revenue management skills, excellent written and verbal communication, a guest service focus, team orientation, and a passion for sales. In addition to your selling skills, we need creativity, motivation, and dedication for this position.

· Always maintain a professional image through appearance and dress. Respond quickly to guest requests in a friendly manner, and follow up to ensure guest satisfaction.

· Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or by phone) and continually promote the property.

· Actively pursue new business locally and regionally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions, and continually seeking leads that will provide catering business.

· Maximize the use of all available hotel space to generate food and beverage revenues.

· Provide accurate and concise information to all departments about group needs. These documents include Banquet Event Orders, Resumes, and Internal Communications. Maintain proper documentation changes and special requests. Manage function details to ensure complete satisfaction and repeat business.

· Exceed client satisfaction by anticipating problems and needs and delivering high service levels.

· Review event bills for accuracy and approve payment.

· Conduct post-event evaluations to determine how future events could be improved.

Responsibilities:
Prior Catering Sales experience with a track record of accomplishments is required. Well-rounded experience in hospitality: hotels, upscale catering venues. (required)

Bachelor’s degree in hospitality or another related field (preferred)

Strong leadership and management skills (required)

Negotiation skills (required)

Must possess exceptional customer service and a high sense of urgency. Prefer 4+ years solid hospitality experience.
Experience in Delphi is helpful.

Physical Environment

Work primarily from resort property, remote work will be approved on a case-by-case basis.

Frequent travel for sales meetings, conferences, and networking.

Ability to sit for long periods of time.

Ability to move freely throughout the 67-acre site, in and out of buildings, some without ramps or elevators.

Ability to hear and speak clearly and concisely on the telephone for much of the day.

Ability to lift to 10 lbs. unassisted. Ability to frequently bend, stoop, lift, push, pull and raise arms above head.

You will find an inclusive, fun and hard-working team at Sleeping Lady Mountain Resort, where work-life culture and exceptional hospitality come together for rewarding experiences!

Our Culture: The 3 D’s

Demonstrate deep respect for one another and the environment;

Display sincere warmth and friendliness;

Deliver above and beyond what is required and expected.

Sleeping Lady offers a variety of benefits for full-time and part-time employees including medical, dental and vision insurance, life insurance, property amenity discounts, Link Transit bus pass, and a generous vacation accrual. Check with Human Resources for details and qualifications.

We look forward to working with you!

Job Type: Full-time

Pay: $21.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid training
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Night shift
• Weekends as needed

Travel requirement:

• Travel

Work Location: In person