SUMMARY: The role of the Cat Care Technician is to closely monitor the health and wellbeing of our resident cats as well as provide them a clean and healthy environment while in our care. In this position, you work closely with volunteer, medical staff and the adoptions team to ensure every cat thrives. In addition to specific Cat Care responsibilities, the role helps maintain the cleanliness of the shelter.
DUTIES AND RESPONSIBILITIES:
- Ensures the comfort and cleanliness of resident cats by cleaning, disinfecting, and maintaining animal colonies, condos, and cages. This includes, but is not limited to: mopping, sweeping, cleaning and refilling litter pans and food bowls, collecting garbage, restocking items, and spot cleaning cat towers.
- Feeds animals as scheduled and makes sure they have fresh water at all times.
- Collects, washes, folds, and distributes laundry.
- Observes dietary and behavior habits of animals in residence and appropriately reports to supervisor and/or clinic team any changes in such.
- Cleans, disinfects, and maintains facility common areas including, but not limited to:
- Mopping/sweeping hallways and public areas
- Cleaning shelter food room
- Restocking and managing shelter supply inventory
- Receives, unpacks, and stores shelter deliveries.
- Attends staff meetings and training classes as scheduled.
- Uses an organization van to make deliveries or pick-ups of animals or supplies on an as-needed basis.
- Supports enrichment activities for our resident cats including, but not limited to:
- Acclimation of cats from cages to open colony
- Provides acclimation and behavioral updates using shelter software
- Ensures all rooms have adequate enrichment for each cat
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
QUALIFICATIONS:
- No prior experience or training.
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
- Computer skills required: Knowledge of Microsoft Office products and basic office equipment.
- Familiarity with cat behavior is preferred.
- Attendance & Dependability - Is consistently at work and on time. Follows instructions and responds to management direction. Provides consistent, timely, high-quality work. Follows through on commitments. Uses time efficiently. Takes responsibility for own actions.
- Customer Service - Treats customers (internal and external) with respect and courtesy. Shows interest in, anticipates, and responds timely to customer needs and concerns. Goes beyond basic service expectations to help customers. Responds appropriately to and resolves difficult and emotional situations. Seeks ways to improve service delivery.
- Diversity - Enthusiastically works with all employees, regardless of race, gender, culture, and age. Values contributions of people from diverse backgrounds. Demonstrates respect for opinions and ideas of others. Shows awareness of and sensitivity to cultural and individual values.
- Ethics - Respects and maintains confidentiality. Tells truth and is honest in all dealings. Avoids situations and actions considered inappropriate or which present a conflict of interest. Upholds organizational values. Does not misrepresent self or use position or authority for personal gain.
- Teamwork - Listens and responds constructively to others' views. Gives and welcomes feedback. Provides assistance to others when they need it. Shares expertise. Acknowledges others' effort and contribution. Puts success of team above own interests. Creates a positive work environment.
- Frequently required to stand.
- Frequently required to sit.
- The employee must occasionally lift and /or move more than 40 pounds.
Weekends required.
Preferred schedule: Sunday and Monday (required), Tuesday and/or Wednesday, Friday.