Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier. As a Host/Cashier, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Seat guests and provide them with menus
- Take reservations and manage waitlists
- Answer phone calls and assist with inquiries
- Handle cash transactions and operate the point-of-sale (POS) system
- Maintain cleanliness and organization of the host stand area
- Assist servers with various tasks as needed
- Ensure guest satisfaction by addressing any concerns or issues promptly
- Collaborate with other team members to provide excellent guest service
Qualifications:
- Previous experience in a hospitality or food service role is preferred but not required
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with strong organizational skills
- Ability to work well within a team and collaborate effectively
- Basic math skills for cash handling purposes
Benefits:
- Competitive pay rates
- Opportunities for career growth and advancement within the company
- Employee discounts on food and beverages
-Earn tips in addition to your hourly pay
If you are passionate about providing exceptional guest service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Host/Cashier!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person