Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. As a Customer Service Associate, you will be responsible for providing exceptional service to our customers and ensuring a positive shopping experience. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent customer service.
Duties:
- Greet customers with a warm and friendly attitude
- Assist customers with their purchases, answer questions, and provide product information
- Operate cash register and handle cash transactions accurately
- Process returns, exchanges, and refunds following company policies
- Maintain cleanliness and organization of the checkout area
- Upsell products and promote current promotions to increase sales
- Handle customer inquiries via phone or in-person with professionalism and efficiency
- Collaborate with team members to ensure smooth operations and customer satisfaction
Experience:
- Previous experience in customer service or retail is preferred but not required
- Strong organizational skills with the ability to multitask effectively
- Excellent phone etiquette and communication skills
- Sales experience or knowledge of electronics is a plus
- Proficient in operating a cash register and handling cash transactions
- Time management skills to prioritize tasks and meet deadlines
- Basic math skills for accurate cash handling
We offer competitive pay, flexible scheduling, and opportunities for growth within the company. If you are enthusiastic about providing exceptional customer service and enjoy working in a dynamic retail environment, we would love to hear from you.
- Welcoming customers
- Maintaining floor appearance
- Directing customers to goods
- Operating cash registers
- Restocking
- Preparing hot ready to eat foods
Job Types: Full-time, Part-time, Seasonal, Temporary
Pay: $15.00 - $16.00 per hour
Shift:
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Springfield, VA 22150: Relocate before starting work (Required)
Work Location: In person