Address
Form of work
Salary- Job Description SummaryJob Description SummaryAt Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Lead Cashier and the cashiers he/she supports are an essential of customer service in any Academy store. The Lead Cashier is responsible for ensuring the Cashier Team provides a fast, friendly, and accurate checkout experience for all customers. Through this important work, the Lead Cashier impacts customer service, profitability, and Academy’s Purpose.
- Education: High school diploma or general education degree (GED) preferred.Work Experiences:At least two (2) years of relevant work or experience.
Operating POS equipment, symbol and telephone preferred.
In-direct support of people and processes to drive operational excellence and expected sales targets.
Skills:Excellent customer service orientation.
Effective problem solving and communication with customers and team members.
Operate and coach others on use of POS equipment, symbol and telephone.
Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
Prepare routine reports and correspondence.
Understanding and carrying out instructions furnished in writing , oral or diagram form.
Responsibilities:Monitors cashiers to ensure they are providing prompt, friendly customer service.
Ensures smooth and efficient operations of all register processes and procedures.
Operates cash register up to 50% of the time and exhibits knowledge of cashier procedures.
Directs zoning of Front End merchandise and monitors compliance to merchandising guidelines.
Performs closing and opening procedures, including cashier drops, cash control in tills and safe.
Monitors cashiers to ensure accurate balance all transactions run through an assigned register.
Checks change needs regularly and orders change as necessary, paying special attention to events that may impact change deliveries or needs.
Audits cashiers according to Academy policy and procedures.
Manages incoming and outgoing merchandise transfers.
Ensures POGs are stocked and maintained.
Performs price/SKU look ups.
Reads, understands and follows company policies, procedures and safety rules.
Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
Duties may change and team members may be required to perform other duties as
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
