Cash Room Associate

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone
location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.
For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.
Key Objectives:The main purpose of the Cash/Ticket Control Associate is:

• To support and regulate cash control for the operational areas of Nickelodeon Universe, Moose Mountain, American Dream Retail stores, Theatre at American Dream and American Dream Guest Service desks.

Primary Responsibilities:

• MIMO paperwork, reconciliations, bank deposits, vault balancing, coupon auditing, balancing credit cards, handling chargebacks, researching cash differences and cash run in both Theatre and NU Park
• Distribute/return gift cards, pass bags, movie tickets, group sales/customer tickets, answer questions and vending run.
• Monitor cash inventory in MIMO’s and troubleshooting cash jams.
• Lost and found pickup/return, research to locate guests, phone calls and purging.
• Work with group sales/marketing to fulfill gift card orders, print bulk tickets orders and apply payments to invoices within Order Entry in Galaxy. Maintain files and mail and/or deliver tickets to the correct department.
• Maintain the safety and cleanliness of the facility.
• Other duties or projects as assigned

Desired Qualifications:

• Must be at least 18 years of age
• 2-3 years of cash handling experience
• Accounting skills preferred
• Ability to process information and properly document
• Excellent multi-tasking, detail-oriented, and communication skills
• Ability to be timely and work well under pressure

Physical Job Requirements:

• Stoop/squat- Frequently 10%
• Ability to lift up to 50 lbs- sporadically 5%
• Sit- Frequently 50%
• Stand- Frequently 50%
• Repetitive motion- Frequently 50%
• Move about quickly- Frequently 50%
• Reach at or above shoulder level- Frequently 10 %
• Reach at or below shoulder level- Frequently 75%

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.