Cash Operations Manager

Who We Are: Schwazze (OTCQX:SHWZ | NEO:SHWZ) is building a premier, vertically integrated regional cannabis company with assets in Colorado and New Mexico. The parent company of a portfolio of leading cannabis businesses and brands spanning seed to sale, Schwazze is committed to unlocking the full potential of the cannabis plant to improve the human condition. Schwazze is anchored by a high-performance culture that combines customer-centric thinking and data science to test, measure, and drive decisions and outcomes. Schwazze is passionate about making a difference in our communities, promoting diversity and inclusion, and doing our part to incorporate climate-conscious best practices.

For more information, please visit our website: www.schwazze.com

Job Title:Cash Operations Manager

Salary Range: $90,000 - $100,000 annually

Type: Exempt, Salaried

Location: Denver, CO (50% in Office & 50% in Field; Office Address: 865 N Albion Street, Denver, CO 80220)

Position Objective

Own sales and cash reconciliation process. Ensure proper cash reconciliation processes across network. Training and support for field teams. Minimize cash loss. Enhance operational efficiency.

Major Functions

• Operational Excellence: Lead and optimize the operational functions of cash reconciliation across the network, ensuring seamless day-to-day operations and adherence to company standards.
  • Develop SOPs and lead training related to all operational cash procedures.
  • Perform vault audits.
  • Own reconciliation process.
  • Investigate variances.
• Customer Experience: Collaborate with sales and service teams to enhance the overall customer experience at the point of sale. Ensure that operational processes contribute to a positive and memorable customer journey.
• Compliance and Standards: Ensure that all retail operations comply with Schwazze’s cash handling and loss prevention policies, procedures, and industry regulations. Uphold high standards for auditing, cash reconciliation, safety, and customer engagement in retail spaces.
  • Conduct fraud and cash variance investigations.
  • Analyze financial transactions and data to identify and investigate potentially fraudulent activity.
  • Develop and implement fraud prevention strategies and procedures to minimize fraudulent activity.
  • Pursue legal action against individuals or organizations responsible for fraudulent activity.
  • Communicate effectively with team members, law enforcement agencies, and other stakeholders to report findings and work towards solutions.
• Process Improvement and Cost-Outs: Identify opportunities for process optimization and efficiency enhancements. Implement best practices to streamline operational workflows and improve overall effectiveness.
• Establish and own tip process across all retail locations.
• Vendor Relationships: Manage relationships with external vendors, ensuring the delivery of quality services. Liaison between field and cash/payments vendors.
  • Cash Courier
    • Own relationship with cash couriers across network.
    • Identify cash associated with Wholesale DSD orders and reconcile against cash associated with retail sales.
    • Liaison between operations, finance, and cash couriers.
  • ATMs
    • Own ATM vendor relationship, cash reporting related to ATM cash across network.
    • Liaison between finance, ops, and ATM vendors.
  • Payment Solutions Providers
    • Serve as field team liaison for payment providers.
    • Own payment system reconciliation process.
    • Interface with payroll and finance to resolve all payment system issues.
• Reporting and Analysis: Generate and analyze key performance indicators (KPIs) related to sales and cash reconciliation. Use data insights to drive informed decision-making and continuous improvement.

Education and Experience

• Bachelor's degree preferred.
• 8+ years of progressive operations and/or fraud examiner experience required.
• Must be at least 21 years of age.
• Ability to obtain and maintain an active MED badge in the state of Colorado.
• Financial acumen and cash-handling experience required.
• Previous experience developing standard operating procedures and training employees required.
• Excel and reporting experience highly desirable. Excel proficiency required.
• Hands-on experience with cash management processes.
• Display good interviewing skills along with the capability of drafting reports.
• Honest and ethical with high levels of integrity and confidentiality.

A Plus, but Not Required

• Team leadership experience.
• Wicklander or Reid School interviewing.
• CFE, CFCI, or CAMS certification.
• Familiarity with the following software:
  • Point-of-Sale Systems
  • Quickbooks
  • Camera systems
  • ERP systems

Working Conditions

• 50% field work – some travel between Colorado & NM required.
• Schedule will vary depending on the needs of the business (Nights, Weekends, Holidays included).

Benefits

• 401(k) + Employer Match
• Medical/Dental/Vision insurance
• Pet Insurance
• EAP Programs
• Flexible Time Off
• Paid Parental Leave
• Employee Discount at all Schwazze Retail locations

Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To be considered for this position your application must be submitted by March 7, 2024. If after said date the position is not filled, applications will be accepted until the position is filled.