Cash Closing Specialist

In the spirit of "Making Dreams Come True," a Cash Closing Specialist assists sales representatives, home buyers, and related entities with the closing process for the purchase of a dream home. They take great pride in attention to detail, friendly interaction with others, and timeliness of work, while striving to learn and adapt to change with positivity. Being customer-centered, they deliver a closing experience with professionalism and enthusiasm this is second to none. This role prepares, presents, and completes closings both in person and by mail or electronic means. They complete necessary administrative and organizational duties and tasks related to the closing process steps. The Cash Closing Department is fast-paced, detailed oriented, environment where every day brings unique and challenging opportunities. This role creates a lasting impression of The Villages, by providing the ultimate closing experience for all involved.

Full Time, On Site
Competitive salary based on experience: Starting at $17.00 an hour

Benefits for full-time elgibile positions:
Medical (HSA/FSA), Dental, and Vision | 401k and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School elgibility | and much more!

Responsibilities:

• Prepare and facilitate closings for purchasers of new homes in The Villages
• Assemble and send closing packages for all new home purchases via email, regular mail and/or FedEx
• Confirm all closing details, and new home orientation times directly with purchasers
• Communicate and liaison with other related departments and entities to ensure a seamless process (i.e. accounting, contracts, builders, outside vendors)
• Gather change orders, certifices of occupancy, builder termite guarantees and other necessary documents
• Answer customer questions and requests regarding new home closing documents and assist them in completing steps of the process as needed
• Prepare name addendums, closing documents, fee sheets, deed orders, title insurance and related items for other finance lender closings
• Assist with post-closing procedures
• Utilize office computer, office equipment, and a host of ther software applications, including Microsoft Office Suite and subsequent contract processing tools and software
• Attend special meetings, educational sessions, and assist leadership with training team members when asked

Education & Experience Requirements:

• High school diploma and/or GED equivalent; and a minimum of one (1) year experience in a fast-paced, detail-oriented professional office environment where customer service, teamwork, and positive communication skills were keys to success.
• Strong data entry skills, ability to multi-task, set priorities and manage time effectively
• Experience in customer service, hospitality, forward facing office administration or related area preferred
• Demonstrate flexibility with work assignments and schedule
• Must have the ability to function in an environment where the workflow volume can change throughout the day
• Proficient with math calculations, Microsoft Office Suite
• Prior experience working with ISeries, Lasso or other CRM programs a plus