Cash Applications Associate

HYBRID: 1 Day in Office-Stoughton/4 days Remote

Cash Applications Associate

The Shields Revenue Cycle Management team is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the Healthcare Services sector. Applicant should be results-oriented with a positive outlook, and a clear focus on high quality. Mature, credible, well-presented, professional, and comfortable in dealing with others. Critical to this position is a person who can work well under deadlines and time pressures. Applicant must be reliable and determined. Most importantly, person must be able to work as a member of a close-knit team.

Job Purpose

The Cash Application Associate ensures payments for all pharmacy partners are retrieved and posted accurately and timely, posting lockbox entries, EFT/ACH deposits, and patient payments. This individual will resolve missing remittance files and any unmatched/unreconciled remittance detail by partnering with reconciliation vendors, third-party payers, pharmacies, and RCM analysts. This candidate will be responsible for contributing to the month-end reporting process by retrieving all necessary reporting related to payment activity. The person in this role must have strong interpersonal skills with the ability to communicate effectively with clients, internal customers, and Finance staff.

Job Duties

• Daily entering of all deposit information into the appropriate third-party system for reconciliation

• Research and resolve any missing remittance files as well as unmatched or unreconciled transactions

• Conversion of manual payment/remittance to EFT/ERA

• Responsible for professional and effective written and verbal communication with both internal and external customers to resolve outstanding issues or questions

• Develops and maintains working knowledge of all functions within Revenue Cycle

• Ensures Shields RCM departmental quality and productivity standards are met

• Creates and continuously updates process workflows

• Observes legal and ethical guidelines of HIPPA for safeguarding patient and company confidential and proprietary information

• Other tasks, projects, and training as needed

Requirements

The right candidate should possess the following skills and qualifications

• High school diploma/GED

• 2-5 years of medical payment posting experience

• The ability to communicate effectively, both verbally and in writing, with internal and external clients

• Be able to multi-task and handle competing priorities while meeting or exceeding deadlines

• Ability to work independently and as a member of the team

• Knowledge or experience working with a variety of health care insurance payers is preferred

• Proficient in Microsoft Office including Excel and Outlook

• Ability to learn new technologies