Job Description
CASE SUPPORT SPECIALIST -
MUST BE BILINGUAL/SPANISH
ATLANTA, GEORGIA
Assist Case Managers with essential paperwork and documentation.
• Provide case management services,
• Ensure resident safety while in care.
• Administer case notes and documentation within the UC Portal in a timely manner based on guidelines and procedures set forth.
• Assist Case Managers in maintaining contact with clients during a Case Manager’s absence to ensure coverage of all program cases
. • Collaboratively work with direct supervisor to schedule and prioritize work duties. • Attend and participate in training opportunities as required by supervisor.
• Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested.
• Accompany youth to immigration hearings or procedures, as requested.
• Provide transportation to clients for but not limited to medical and mental health appointments, court appearances (as applicable), etc.
• Schedule and prioritize work duties in partnership with supervisor and other team members. • Report transportation problems that occur and impede timely transportation requests.
• Stay abreast of all agency, state, and ORR regulatory requirements related to social services.
• Complete other duties as assigned.
- Attend staff meetings and training
- BS Degree in the Behavorial sciences, human services, oar social services field required.
EXCELLENT BENEFITS