Case Manager

The Case Manager’s primary responsibilities are to provide outreach and engagement to individuals referred through DHS from the Los Angeles County Jail system and to coordinate housing, mental and primary health and recovery services that will ensure housing stability and community integration.

ESSENTIAL DUTIES & RESPONSIBILITIES

• In collaboration with DHS, the Sheriff's Department, Probation, and DMH outreach to homeless individuals within the jail systems who have chronic health conditions and/or are high utilizers of jail and/or emergency county health services with the objective of engaging individuals to determine eligibility for permanent housing
• Complete pre-authorization and application package to submit to DHS per their policies and procedures
• Assist engaged clients with homeless rental subsidies and help then to find a safe place to live by contacting Property Managers and Landlords to set up appointments to show members apartment options.
• Coordinate with DHS to ensure clients are connected to primary health care and reduce need for emergency health care services
• Develop effective, trusting relationships with clients, utilizing a harm reduction and trauma-informed approach to focus on facilitating independence and maintenance of improved physical and mental health
• Collaborate with each client to develop their individual service plan; review and update quarterly and upon completion of goals.
• Work cooperatively and cohesively with clients, including participation in weekly staff meetings and trainings.
• Develop and maintain a complete, accurate, and current member file with all required documents from DHS.
• Assure that all client paperwork and data collection is complete and up-to-date in CHAMP, Clarity, Diversion Database and any other relevant documentation databases

QUALIFICATIONS

• Bachelor’s degree preferred; or a minimum of one-year experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
• Experience with the Justice system a plus
• Current, valid California Driver’s License with an acceptable driving record and reliable vehicle
• Able to work with minimum supervision
• Outstanding clinical and strong team-building skills
• Detail oriented with excellent time management, organizational, written, verbal, and computer skills

WORK ENVIRONMENT

• Combination of field and office environment
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

• Always maintain a safe work environment and confidentiality
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• Organize and prioritize multiple activities to meet all external and internal deadlines
• Maintain professional demeanor that reflects positively on the agency
• Demonstrate respect and courtesy toward others
• Able to thrive in a work environment emphasizing teamwork and collaboration
• Respond in a timely manner in all aspects of communication
• Work with minimum supervision
• Perform other duties as assigned

Careers@timelistgroup.org

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person