Case Manager

Catholic Charities offers an opportunity to make a difference in the lives of our neighbors in need, as well as a comprehensive benefits package including Medical, Dental, Vision, Life and LTD Insurance, Generous 401k Match (after 90 days), 11 Paid Holidays, Paid Time Off & Sick Time.

A Case Manager for Catholic Charities of Northwest Florida’s Emergency Assistance Program provides case management services to individuals or families in need to assist them in obtaining stable and safe housing. A Case Manager will advocate for their client and connect them with other community resources as needed.

Minimum Qualifications

A Bachelor’s Degree in Social Work or other Human Service related field.

The ability to understand and implement rules of confidentiality with regard to client and program data.

Description of Duties.

• Obtains necessary data from a client and accepts or determines eligibility through the designated intake process for a specific area of service.
• Helps clients develop a Recovery Plan by jointly reviewing the assistance they have received, identifying any unmet urgent needs and determining possible sources for gaps in resources.
• Refers the client to another program or agency when appropriate.
• Follows up with other agencies to assure that assistance commitments have been met.
• Remains in contact with the client until the disaster-related needs are met and/or the case is closed.
• Keeps detailed records and a chronological summary of every case, home visit, referral and every contact with resources on client’s behalf.
• Respects confidentiality at all times, at home, in public, in committee meetings, and in consultation.
• Networks with other agencies to stay informed about services and resources.
• Enables clients to take responsibility for their recovery, acting as an advocate for the client.

Job Types: Full-time,

Salary: $17.00 - $18.50 per hour

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Application Question(s):

• Please tell us how your education, skills and abilities make you a good fit for this position.

Work Location: In person