Case Manager

What is this job?

The Case Manager is the member of the care team responsible for initiating and maintaining effective working relationships with youth, families, placement agencies, and community resources--prior to admission, through placement, and after discharge. The Case Manager works with the youth, family and/or placing agency to evaluate the youth’s progress toward goal attainment. The Case Manager works to promote and identify resources available for the youth and family in their home community to build natural supports that will aid in their transition from BCC. An essential responsibility of Case Management is family engagement and identification of strengths and needs.

What is this company? Board of who?

Board of Child Care (BCC) is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations. You would join about 800 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community.

What does the benefits package look like?

• Base compensation begins at $49,637 per year and goes up commensurate with experience. The recruitment team can help provide a more accurate compensation estimate during the phone interview.
• Accrue up to three weeks of vacation per year plus 10 additional paid holiday closure days! That's over one month of vacation days per year!
• Paid sick and bereavement leave
• Paid training, transferrable certifications, and continuing education.
• Up to 3% annual match to retirement contributions
• Up to $5,000 in tuition reimbursement assistance per year.
• Health insurance is available via CareFirst BlueCross BlueShield. Applicants are welcome to request our full benefit guide for further details.

What does this job do specifically?

• Model and act in accordance with BCC’s core values.

• Demonstrate and practice trauma-informed leadership.
• Complete admission service needs assessments that include participation by child/youth, parents/guardians in the identification of strengths, service needs, and discharge planning.

• Participate in regular Family Team Decision Meetings (FTDM), court appointments, school meetings, community providers meetings, group, individual and family meetings as scheduled.
• Participate as an active member of a care team for each youth on an assigned caseload. Understanding that the care team includes members who are employed at BCC as well as the youth’s family, placing agency, church community, and any support that the youth and family identify.
• Take the lead role on a rotating basis on planning and implementing a Family Engagement Event for the youth and their identified supports.
• Promote an understanding of available Board of Child Care and community resources.
• Locate and facilitate referrals to community-based resources within the youth’s home community. Coordinate with the Board of Child Care staff members and community resources to address clients’ service needs. Ensure that the service needs are meet.

• Evaluate the child’s/youth’s/family’s progress towards goal attainment, in line with scheduled treatment planning meetings.
• Maintain effective working relationships with families, children/youth, colleagues, consultants and community agencies to include scheduling home visits, notifications of serious incidents, follow-up on all ongoing documentation needs.
• Ensure post-discharge follow-up—30 days, 60 days, and 90 days after discharge—to collect data that accurately reflects the residual impact of treatment.
• Complete required documentation and reports within the defined timelines including case management notes, state data collection, assessments, serious incident reports, treatment plan documentation, discharge planning, and post-discharge follow-up.

• Provide effective case management to assigned cases which includes but is not limited to: liaison with internal and external professionals such as health professionals, schools, placing agencies, lawyers, community partners, and other human service agencies.

• Ensure assigned case records meet documentation standards including monthly chart audits.
• Identify supervision and/or professional training needs to supervisor as they arise.
• Demonstrate the ability to effectively express ideas clearly and concisely, orally and in writing.
• Demonstrate the ability to engage children and families in a positive therapeutic alliance
• Facilitate life skills/social skills groups on a weekly basis, ensuring that there is proper documentation of these groups.

What shifts would I work? Are full-time positions available?

• We are hiring for full-time (40 hours a week) positions with benefits!
• Work schedule is Monday - Friday, 8:30am - 5pm. There is flexibility to shift this slightly to start earlier or later in the day.
• This position is 100% in-person to start. The ability to work one day a week remotely will be discussed after 90 days of strong job performance.

What experience and education do I need?

• Bachelor's Degree and at least one year of providing direct services to children, youth and families.

Other Job Requirements

• This position requires you to drive BCC vehicles. Must have a valid, active, driver's license with less than 7 points.
• Background check and drug screen required
• The job responsibilities posted here are intended to be a summary of key responsibilities. A full and more detailed job description will be provided during the interview process.

The Board of Child Care is an equal-opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.