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Form of workMinnesota Adult & Teen Challenge, a leader in offering treatment programs to those battling addiction, is seeking a dynamic individual to fill our opening for a Case Coordinator.
Our mission is to assist teens and adults in gaining freedom from chemical addictions and other life controlling problems by addressing their physical, emotional and spiritual needs. When you work for MnTC, you're not merely filling a job. You're actively participating in a mission that is alive with purpose! You get the opportunity to see lives, families and dire circumstances transformed. You get to see hope take center stage and come to reality. Imagine ending the work day knowing that what you've done is meaningful, significant and rewarding.
Purpose: To work collaboratively within the Assessment Team to assist in the admission or referral process for clients applying to MNTC services.
Essential duties and responsibilities:
Pre-Admission & Intake Responsibilities
- Works closely with Assessor team which includes, but not limited to, facilitate funding and screening applicants
- Assists with review process for clients whose legal, mental health or medical issues need to be resolved before intake.
- Answers live calls, respond to voicemails, and replies to emails in timely manner
- Ensures applicants file is uploaded into our Electronic Medical Record
- Assists in the client intake, which includes, but not limited to, making sure paperwork is signed and filled out in our Electronic Medical Record
- Respond to applicants to approve and admit, or deny and refer, as quickly as possible for quality applicant care
Minimum Qualifications:
- Strong ability to relate to people with life-controlling problems.
- Excellent word processing skills.
- Excellent written and verbal skills.
- Experience in the SUD Healthcare Field is desired
- Maintain professional standards of conduct and appearance with co-workers and the public.
- Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.
- One year freedom from chemical use problems
- Must have high school diploma or GED, associates degree preferred
