Case Aide-Parenting Time Coordinator

At the Arizona Department of Child Safety ("DCS"), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments, and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide-Parenting Time Coordinator at DCS can be a life-changing event! If you have a passion for working with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.

A DCS Case Aide-Parenting Time Coordinator is responsible for creating written parenting time plans that are tailored to the needs of the family by observing and meeting with DCS clients (children and adults). This position will work closely with DCS Specialists and supervisors to evaluate the family's parenting time plan to ensure the safety and well-being of the child. This position is also responsible for assigning parenting time referrals to Case Aides and leading and coaching them to enhance the quality of parenting time and documentation.
A day in the life of a DCS Case Aide-Parenting Time Coordinator can look like:
Collaborate with DCS Specialists, supervisors, parenting time case aides, parents, and children to create a tailored parenting time plan, by observation, communication, and case documentation.
Participate in the parenting time discussion during clinical supervision with the DCS Specialist and Supervisor.
Participate in case meetings including Team Decision Making Meetings, Adult Team Meetings, and Child and Family Team Meetings (as available) to gain a better understanding of the family's needs and work with the DCS team to help the case progress.
Collect parenting time plan data for children in out-of-home care.
Consult with the Program Manager to review parenting time trends and develop related action plans for the section.
Provide coaching to Parenting Time Case Aides to improve parenting time quality and documentation.
Other duties as assigned as related to the position

Knowledge of:
- Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
- DCS policy for parenting time and contact plans, including creating the Family Contact Plan.
- SAFE AZ Model
- Child development and family systems including child and family wellbeing

Skill in:
- Establishing and maintaining interpersonal relationships
- General clerical functions such as data entry and filling
- Verbal and written communication
- Eliciting and gathering information
- Time management and multi-tasking
- Keen observation
- Conflict resolution and de-escalation
- Leading and coaching others

Ability to:
- Gain knowledge on information regarding human and social services
- understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices
- comprehend and follow moderately complex written and oral instructions
- organize data in a logical and coherent manner
- prepare written reports accurately in a prescribed format
- actively listen and provide supportive attention to clients
- acquire and renew CPR Certification
- Complete work tasks independently
- Analyze information and use logic to address work-related issues and problems
- Modeling professional behavior with clients
- Sensitivity to needs, feelings, and cultures
- Dealing calmly and effectively with high-stress situations
- Articulate parenting time recommendations based on facts obtained throughout the life of the case

Two years of experience working as a DCS Case Aide or two years of DCS Contractor experience working as a parent aide or visitation aide.

High school diploma or GED
Valid Arizona issued driver's license.
Level one Fingerprint Clearance card - Arizona.
Selected candidates must be able to pass a background investigation and DCS Central Registry check.
Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.