Address
Form of workCart Attendant
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $15.10 per hour.
Key Purpose
Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Use all proper lifting techniques
Build respectful relationships with all teammates and guests
Willingness to take directions from the Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Be able to work with little supervision
Reference the Customer Loading Assistance
Key Accountabilities
Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)
Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locations
Collect and distribute shopping tools
Remove trash, clean, and sanitize shopping tool handles
Assist customers with loading items into the rear of a vehicle
Ask for assistance to lift any item over 50 pounds
Remove damaged shopping tools from Unit circulation and submit Work Order for repair
May perform other duties as assigned
Physical Demands & Work Environment
To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
Use of hands and fingers to touch, handle, grip, feel, grasp <66%
Reach above shoulders <33%
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0 - >50 pounds
Must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Cart Attendant
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20.00 per hour.
Key Purpose
Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Use all proper lifting techniques
Build respectful relationships with all teammates and guests
Willingness to take directions from the Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Be able to work with little supervision
Reference the Customer Loading Assistance
Key Accountabilities
Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)
Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locations
Collect and distribute shopping tools
Remove trash, clean, and sanitize shopping tool handles
Assist customers with loading items into the rear of a vehicle
Ask for assistance to lift any item over 50 pounds
Remove damaged shopping tools from Unit circulation and submit Work Order for repair
May perform other duties as assigned
Physical Demands & Work Environment
To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
Use of hands and fingers to touch, handle, grip, feel, grasp <66%
Reach above shoulders <33%
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0 - >50 pounds
Must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Cart Attendant
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $15.10 per hour.
Key Purpose
Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Use all proper lifting techniques
Build respectful relationships with all teammates and guests
Willingness to take directions from the Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Be able to work with little supervision
Reference the Customer Loading Assistance
Key Accountabilities
Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)
Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locations
Collect and distribute shopping tools
Remove trash, clean, and sanitize shopping tool handles
Assist customers with loading items into the rear of a vehicle
Ask for assistance to lift any item over 50 pounds
Remove damaged shopping tools from Unit circulation and submit Work Order for repair
May perform other duties as assigned
Physical Demands & Work Environment
To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
Use of hands and fingers to touch, handle, grip, feel, grasp <66%
Reach above shoulders <33%
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0 - >50 pounds
Must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Cart Attendant
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20.00 per hour.
Key Purpose
Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Use all proper lifting techniques
Build respectful relationships with all teammates and guests
Willingness to take directions from the Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Be able to work with little supervision
Reference the Customer Loading Assistance
Key Accountabilities
Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)
Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locations
Collect and distribute shopping tools
Remove trash, clean, and sanitize shopping tool handles
Assist customers with loading items into the rear of a vehicle
Ask for assistance to lift any item over 50 pounds
Remove damaged shopping tools from Unit circulat...
