Cart Attendant

Description
JOB DESCRIPTION
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
This position works closely with the Assistant and Golf Professional on the outside golf operations to assure a smooth transition for members and their guest around the club. Primary responsibility falls on service to members, efficiency of cart loading, cart cleanliness, staging, and storing. This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high-level.
ESSENTIAL JOB FUNCTIONS

• This position will meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures.

• Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.
• Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management.
• Keeps all working areas attractive, neat and clean free of trash and waste.
• Responsible for washing the range balls to maintain their cleanliness and usability.
• Follow procedures for proper opening and closing of the cart and range operations.
• Keep the outside area uncontested, neat, and clean. Do not allow carts to clog passage area, arrange them neatly after having been used.
• Inspect the condition of golf carts with specific attention to their cleanliness and appearance.
• Responsible for cart cleanliness, cart supplies, cart condition and fueling. As well as the rotation of golf carts to ensure uniform usage amongst the fleet.
• Assist golf shop personnel in the tournament setup of golf carts and range operations.
• Refer all major problems/complaints to a manager and/or assistant manager.
• Follow procedures in management of the cart.
• Maintain order and continuity of player traffic.
• Tracking and reporting the need for supplies necessary for day to day operations of their given areas.
• Performs other duties as necessary.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of customer service standards and procedures.
• Knowledge of first aid and CPR procedures.
• Knowledge of RCRC rules and regulations.
• Skill to collect data and maintain routine records.
• Ability to recognize emergency and dangerous situations and react quickly and calmly.
• Ability to enforce established policies, rules, and regulations.
• Ability to work independently and follow through on assignments with minimal direction.
• Ability to understand and follow oral and written instructions.
• Ability to communicate clearly and concisely, both orally and in writing.

CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS

• Must possess a valid Driver's License to drive an RCRC vehicle, and produce an acceptable 10 year driving record.

PHYSICAL DEMANDS
While performing duties of this job you will be regularly required to lift and carry up to approximately 30 pounds; work may also require feeling, manual dexterity, grasping, hearing, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing for long periods of time, expressing ideas by spoken word, shouting above noises, visual acuity, and walking.
WORK ENVIRONMENT
Work is typically performed in a safe and secure work environment that may periodically have unpredictable weather conditions. Noise levels typically are moderate with increased levels during events.