Job Summary:
The Cargo Service Representative is responsible for supervising entrustment staff in preparing cargo for aircraft loading while ensuring safety through Dangerous Goods inspections and weight confirmations.
Duties/Responsibilities:
- Supervises entrustment company staff to ensure quality assurance is up to specified standards.
- Coordinates build up of pallets and containers with entrustment company staff in accordance with cargo regulations.
- Reconfirms final weights of pallets and containers.
- Oversees inspections by any related agencies such as Customs and Border Patrol, etc.
- Inputs final weights into database to plan aircraft loading space allotment.
- Provides customer service for inquiries regarding outbound/inbound shipments.
- Creates reports and maintains inventory as necessary.
- Retrieves special cargo directly from the aircraft security trunk.
Required Knowledge, Skills & Abilities:
- Excellent English communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite and Google Workspace.
- Passing of Dangerous Goods (DG) Test.
- Passing of USPS background check.
- Passing of Training stipulated in the Cargo and Mail Training Manual.
- Passing of TSA Cargo Security Training.
- Must be able to obtain airport badge with US Customs clearance
- Must have valid driver’s license
Education and Experience:
- High school diploma or equivalent.
Physical Requirements:
- Prolonged periods of walking and standing.
- Must be able to lift and carry up to 15 pounds.
- Must be able to travel occasionally.
- Must be able to work holidays and weekends.
- Must be able to work in unfavorable temperatures and loud environments.
Job Type: Full-time
Pay: $17.82 - $33.06 per hour
Ability to Commute:
- Jamaica, NY 11430 (Required)
Work Location: In person