Care Team Assistant - Residential Services

Residential ServicesCare Team Assistant - Full Time 
Hiring Range: $18.13/hr. - $21.75/hr.

Benefits: 

• Comprehensive and generous health, dental, and vision benefits
• Up to 19 days of PTO, 2 mental health days, and 8 paid holidays your first year (pro-rated for part-time)
• Company-paid life insurance, short-term disability, and long-term disability
• Student loan payment assistance and extensive training
• An incredible team approach that is dynamic and collaborative

The Care Team Assistant provides support to the Residential Services (RS) team. Works closely with other departments and external entities to ensure the timely transfer of information according to agency procedures.
Primary Responsibilities:

• Provide professional support to RS staff by performing clerical duties, including word processing, filing, copying, distributing mail, etc.
• Collaborate with RS Supervisor and Manager to ensure the staff, physical plant, and program are well supported.
• Coordinate current calendars, including scheduling staff meetings, zoom meetings as needed, and interviews.
• Take notes in clinical meetings and post them for RS staff’s reference.
• Assist in talent acquisition for the RS team.
• Work with RS Supervisor and Manager to maintain up-to-date policy and procedure manuals.
• Ensure compliance with all timelines related to, but not limited to, correspondence, releases of information, ordering unit and medical supplies, etc.
• Be proficient at data entry and extraction with the unit's several computer programs/systems. Add clients and episodes to Credible as necessary, including all required information.
• Responsible for reviewing all episodes to ensure they are started and ended with the correct information.
• Organize and maintain communications, distributing information in a timely manner to ensure staff has the information they need.
• Ensure that all food handling procedures are followed, including how food is labeled and stored, ordering food products as needed, and ensuring all kitchen appliances and food service temperature logs are up to date per State requirements.
• Coordinate client appointments when needed (transportation, rescheduling, canceling, etc.). Assist with client transport for continuing treatment by arranging ambulance/secure transport for local hospitals and other facilities and for essential medical appointments via the contracted local transportation service.
• Maintain confidentiality while providing a superior level of internal and external customer service.
• Disclose limited client information as necessary to the position as trained by the Records Department Supervisor. Disclosures must adhere to HIPPA privacy and security standards and be logged in detail according to agency policy and procedures.
• Complete all required training and annual refreshers
• Comply with agency policies and procedures and maintain appropriate confidentiality as per relevant RCWs and WACs.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Minimum Qualifications:

EDUCATION: High School Diploma or GED

EXPERIENCE: Entry level (no prior related work experience)

Preferred Qualifications:

EXPERIENCE: Relevant experience working with clients with severe and persistent mental illness.

Capacity to work well with children and families.
Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.