Capital Markets Business Analyst

As a Capital Markets Business Analyst, you will have the opportunity to shape and improve our loan quality processes using data transformation tools such as Alteryx, Python, SQL, etc. You will leverage cutting-edge technology and data-visualization to develop process improvements and support system reengineering. This role offers a unique blend of responsibilities, including process flow documentation, complex data analysis, and executive presentations, providing a platform for career growth and skill development. As a Capital Markets Business Analyst in Home Lending Loan Sales, you will leverage your data analysis and process improvement skills to ensure the quality of our loan portfolio. You will lead initiatives to streamline our processes, using your ability to identify trends, project outcomes, and develop automation solutions. Your strong communication skills will be crucial in explaining complex data to all team levels. Your contributions will enhance our operational workflows and create a more efficient work environment.

Job Responsibilities:

• Develop automation solutions for internal operational workflows and build tools which will optimize and reduce manual processes
• Develop data visualizations for complex data sets
• Execute operational tasks to support portfolio and agency loan sales
• Engage stakeholders, develop requirements, and leverage Citizen Developer tools to implement solutions from end-to-end
• Create reporting, interpret results and convey in a concise, straight-forward manner
• Lead projects while ensuring timely completion and articulating any issues/risks to management
• Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting

Required Qualifications, Skills and Capabilities:

• Expert level PowerPoint and Excel
• Advanced knowledge of Alteryx, UiPath, or Tableau
• Bachelor’s Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
• Strong Operational Workflow Knowledge. Ability to lead an initiative, prioritize work and meet deadlines. Escalating any issues to management, providing clear details, solution, or improvement.
• Independent, logical problem solver with ability to synthesize data, identify trends, and project outcomes.
• Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times. Demonstrates ability to react quickly and decisively.
• Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams. Develop and maintain effective relationships with a wide range of stakeholders.
• Ability to create presentations for all levels of management and effectively report with an executive presence. Experience creating complex reporting with compelling key messages.
• Ability to work with audit, compliance, and regulatory constituencies to manage work in accordance with established procedures. Demonstrates accountability for work processes and the associated risks and controls. Demonstrates ability to raise issues to relevant stakeholders or management with respect to the control environment.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans