Cannabis Transporter

JOB DESCRIPTION

At Your Green Package, the Cannabis Transporter is primarily responsible for a daily route of deliveries from marijuana establishments to other marijuana establishments. The Cannabis Transporter will coordinate with the dispatch team to make sure products are delivered in a timely manner. The Cannabis Transporter position is a hybrid role that combines driving a delivery vehicle and providing superior customer service all while working in a professional manner with our partnered marijuana establishments. The Cannabis Transporter reports directly to the Head of Delivery Operations.

If you enjoy companies that are growing, moving fast, facing unique challenges, and constantly challenging themselves to achieve more, then YGP is for you.

WHAT YOU WILL BE DOING

• Follow YGP Policies & Procedures for daily operations and fully comply with state marijuana regulations
• Provide exceptional services on behalf of your designated dispensary
• Provide product delivery service from Marijuana establishments to other Marijuana establishments
• Ensures the safe transport of product, that manifests are complete with correct information, package quantities, dates, times, and mileage
• Follow assigned randomized routes and secure delivery services with signal checks as required during each route
• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport
• Maintain privacy and confidentiality of sensitive customers information
• Accurately receive, prepare, and complete customers’ orders and sales utilizing point-of-sale
• Ensure the delivery vehicle is stocked, clean, and in proper operational order
• Work in close coordination with a team of other Cannabis Transporters, dispatchers, and managers
• Supports the teamwork effort in both starts of day and end of day procedures
• Act as a liaison between Marijuana establishment and YGP management to continually improve the customer experience
• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand
• Performs other duties and tasks as assigned

EXPERIENCE AND SKILLS REQUIREMENTS

• Age 21 or above (Required)
• High School Diploma or equivalent (Required)
• Valid Driver’s License (Required): Minimum driving history of 3 years
• Clean driving record (Required)
• Must be able to pass a drug screen (Required; THC is not a disqualifier)
• Ability to be flexible with varying work hours to cover all transportation needs Excellent verbal communication and human relation skills, with strong attention to detail Previous retail or customer service experience preferred
• Knowledge of basic computer skills, point of sale software, and debit terminal Must successfully complete a role-specific training program
• Ability to deal with problems and resolve in a professional manner
• Must be available to work weekends and applicable holidays
• Positive attitude and strong work ethic
• Demonstrates high emotional intelligence
• Ability to effectively multi-task
• Must be highly organized and have extreme attention to detail

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated
• Can work fast and be flexible; our industry is always changing
• Be a team player; teamwork makes the dream work
• Think creatively

BENEFITS

• Paid Vacation
• Personal Days
• Company Health Plan
• Dental and Vision

PHYSICAL REQUIREMENTS

• Indoor and transportation (road-based) environments. Requires the ability to stand/sit for prolonged periods of time, and consistent attention to detail for 12 hours per day. Ability to lift up to 50 lbs. unassisted and perform weighing, counting, calculating, and computer processing operations.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Day range:

• Monday to Friday

Experience level:

• 5 years

Shift:

• 10 hour shift
• 12 hour shift
• Day shift
• Morning shift

Education:

• High school or equivalent (Required)

Experience:

• Commercial driving: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Northampton, MA: Relocate before starting work (Required)

Work Location: On the road