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About KIPP New Jersey
KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, 80 fifth graders walked through the doors of our first middle school in Newark, New Jersey and KIPP New Jersey has since grown to educate 8,135 students in grades K-12 across 17 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.
By 2025, KIPP New Jersey will provide a world-class education to over 10,300 students across fifteen schools in Newark and five in Camden. To learn more, visit www.kippnj.org.
Job Description
Here's what you need to know:
The Technology Specialist provides user assistance and support on a variety of software, hardware, network and IT related requests at our schools. The objective of this position is to provide an optimal teaching and learning environment for our teachers, students and staff each and every day. The Technology Specialist also collaborates with other team members on IT projects, providing growth opportunities in various technology areas.
Here's what you'll be doing:
Essential Duties and Responsibilities
- Resolve requests for technical support, prioritizing as necessary when specific priorities are not provided
- Efficiently troubleshoot issues and escalate as needed
- Document, track and monitor all problem/resolution activity to ensure a timely resolution and great communication
- Set up, maintain, and account for PC/Mac/Chrome computers
- Set up, maintain and account for HP printers and Ricoh copiers
- Support/manage new computer setup including imaging
- Support document cameras, interactive whiteboards and other classroom technology
- Install and configure software applications (Office 365 Pro Plus, Acrobat, etc.)
- Support technology-related campus projects
- Assist in training faculty and staff on systems and applications as needed
- Coordinate third party hardware warranty repairs
- Support and deploy student computers
- Perform Tier 1 support of network appliances including servers, switches, and wireless access points
- Perform Tier 1 support of networking software and protocols such as VPN, TCP/IP, DNS, DHCP, and Active Directory
Additional Information
Compensation & Benefits
In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, a school laptop, and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
The starting salary for this position is$ 31.25/hour at 20 hours per week in NJ. TBD in Miami.
