Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness.
Visit us online at https://bhconnections.org
Behavioral Health Connections (BHC) in Houston is seeking a dynamic and talented Call Center/Patient Intake Registrar PRN to work in the Houston area - remotely to join the team of compassionate, dedicated professionals. The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.
Job Duties/Responsibilities:
- Triage calls and facilities referrals to appropriate outpatient services
- Dispatches Mobile Assessor and collaborates for next steps in patient care
- Coordinates and processes patient assessments and documentation
- Coordinates and facilitates the transfer of patients with behavioral health needs
- Challenging and rewarding work environment
- Career development opportunities within UHS and its 300+ subsidiaries
- Competitive Compensation
- Generous Paid Time Off
- Education required: High School diploma/GED. Preferred: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services.
- Licensure and certification required: N/A
- Experience required: Two (2) years of related experience working in a call center, providing customer service and performing data entry required. Able to multitask. Preferred: knowledge of crises intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
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