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SalaryThe Call Center physical therapy Appointment Specialist schedules and reschedules patients’ appointments following established protocols by provider. Assists with medical records scanning to chart, calling referrals, auditing patient self scheduling and reviewing schedules for accuracy. Assists with registering patients to the patient portal, routing calls to clinical staff and other departments. Appointment Specialist must have a pleasant and professional demeanor in person and over the phone. Accuracy and attention to detail is essential to the job. Candidate must have the ability to work well under pressure, an awareness and understanding of other cultures. Needs to have reasonable planning and organization skills as well as multi-tasking and prioritization abilities. Basic computer skills and operational knowledge are required. Bilingual preferred but not required.
Job Type: Full-time
Salary: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
