Call Center Representative

GREAT PAY POTENTIAL! AWESOME WORK ENVIRONMENT!

IMMEDIATE OPENING: Miracle-Ear is looking for an experienced Call Center Representative. Outbound calling experience is a MUST! If you have experience in collections or inside sales, this may be the perfect position for you. This person will make outbound calls to set appointments from a database list and manage the schedule for multiple clinics.

Requirements

• Inside sales or phone sales experience is a plus
• Pleasant, professional and articulate phone voice
• Competitive spirit
• Strong computer skills (word, excel, internet)
• Experience in computerized scheduling of appointments
• Ability to multi-task and schedule appointments in a fast paced environment
• Strong communication skills
• Ability to communicate effectively with the elderly and show empathy when needed
• Work with a sense of urgency at all times

Benefits

• Pay: $13-$14/hour
• Hours: Monday-Friday 8:20am-5:05pm
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About us:

We are Miracle-Ear, the nation's oldest provider of hearing help for the hearing impaired. Our appointment schedulers are critical to our success as they are often the first point of contact for our patients. Come and join a team of professionals who are at the top of their industry and experience a satisfying and rewarding career!

If you need further information, please feel free to call Alma Casares, HR after you have fully read the job posting and applied. 337-704-2249.