Address
Form of workJob Description
Call Center / Customer Service / Order Entry
Call CenterCustomer Service Representative
Up to $22.00 per hour to start plus great company-sponsored benefits
As Call CenterCustomer Service Rep, you will:
- Join a manufacturer of lighting solutions for home and commercial environments
- Receive complete training
- Communicate with customers by phone and email
- Provide information on product details, pricing, availability and lead times
- Answer questions and address inquiries
- Make product suggestions as appropriate
- Create price quotes
- Take, enter and process orders
- Make updates to customer account information in the CRM
- Arrange and track shipments
- Monitor open orders
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned
An ideal candidate profile will include:
- At least 1 year of Call Center experience
- Related experience from a manufacturer and/or distributor of products
With:
- An Associate's or Bachelor's Degree
- CRM experience (ANY TYPE)
- Experience with CALL METRICS
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
Pluses:
- +++ Experience in a high-volume Call Center
- +++ Salesforce experience
- +++ SAP experience
Houston, TX
JG ID #24-1114 - Houston, TX 77095 – Sharon Murphy, Lead Recruiter
Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
