Call Center Agent/Customer Service

Job Responsibilities:

● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:

* With or without BPO Experience
* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work

Job Type: Full-time

Pay: $19.16 - $23.07 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• On-the-job training

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Ability to Relocate:

• Manila, AR 72442: Relocate before starting work (Required)

Work Location: In person