Address
Form of work
SalaryPURPOSE:Serves as initial point of contact through our Call Center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.
ACCOUNTABILITIES:
- Manage calls from patients requiring medical care and provide / gather information needed
- Take electronic messages and convey information to respective medical care providers
- Screen and transfer calls to the appropriate person/department
- Assign pending documents into a patient’s chart within the EMR system
- Provide excellent customer service
- Other duties as assigned by managers and leads
