Calibration Tech A/Ops Support Clerk

Position Overview

The Calibration Technician A/Operations Support Clerk will apply knowledge of measurement science, mathematics, physics, and electronics to calibrate inspection, measurement, and test equipment in the Acoustical, Chemical, Dimensional, Electrical -- DC/Low Frequency, Electrical, RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, and Time & Frequency disciplines to ensure measurement accuracy. The Calibration Technician A/Operations Support Clerk will identify and utilize appropriate manual and automated measurement procedures, be responsible for all data entry, specifically incoming equipment, as well as contracts/quotes and assist with customer service. This position will normally receive detailed instructions on work, acquire job skills, learn company policies and procedures to complete routine tasks, and work on assignments that are routine in nature where limited judgment is required. This position will perform laboratory housekeeping and may be required to report opinions and interpretations. The position is not required to modify methods, develop new methods or validate new methods.

Responsibilities and Duties

• Calibrate inspection, measurement, and test equipment (IM&TE) in one or more of the following disciplines – Acoustical, Chemical, Dimensional, Electrical -- DC/Low Frequency, Electrical -- RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, Time & Frequency, to ensure compliance with published specifications.
• Collect, compile, measure, summarize, and record data gathered during calibration.
• Identify IM&TE out-of-tolerance conditions and perform corrective action via adjustments, component replacement, correction factors, etc. Managers, and customers.
• Identify and correct measurement errors, as applicable.
• Prepare calibration reports and certificates.
• Interact with other technicians, Customer Service Representatives, Account Managers, and customers.
• Write SCP’s on all incoming equipment, so that the technicians can begin working on it as soon as possible, provided that there is a valid Purchase Order for the equipment, if not contact the customer to issue a Purchase Order for the respective equipment.
• Inform Supervisor of delays, special situations, and changes in a delivery or pickup dates
• Contact customers and inform them of any problems or changes concerning proposals, service quotations, equipment status, or schedules.
• Coordinate with the supervisor the pick-up, delivery, shipment or receipt of equipment for service.
• Review incoming documents for special instructions and accuracy.
• Prepares, processes, and expedites documents and forms including invoices, purchase requisitions, packing slips, certificates of calibration and service forms for customers or headquarters.
• Enters service data and updates customer records when required.
• Other duties and responsibilities as may be assigned.

Qualifications

• Basic ability to troubleshoot repair, align and optimize precision equipment.
• Must be able to perform general math and algebra functions.
• Must have good interpersonal and customer service skills
• Knowledge of MS Office applications
• Must be a self-starter with innovation, integrity, and attention to detail with the ability to follow written procedures
• Ability to work in a fast-paced environment within multiple departments
• No previous calibration training required
• Minimum High School diploma or equivalent

Physical Demands

Must be able to lift up to 45 pounds without assistance. Occasional standing and bending are required and repetitive computer work.

Working Environment

Working primarily in a laboratory or manufacturing environment at a SIMCO location and/or customer site. Travel may be required to other domestic and possibly international locations

What We Offer

• Full-time, non-exempt position
• Excellent benefits package: Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, child care spending accounts and tuition reimbursement
• Paid time off with vacation, sick and holiday leave

SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

About Us

SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: https://www.simco.com/

To all recruitment agencies: SIMCO Electronics does not accept agency resumes. Please do not forward resumes to our jobs alias, SIMCO Electronics employees or any other company location. SIMCO Electronics is not responsible for any fees related to unsolicited resumes.